Shop online
Shop luggage online
Everything we stock, in one list: travel sets, duffel bags, backpacks and travel accessories. Delivery is free across Canada on orders over $100 and $25 below that, and the price you see is the price you pay.
Backpacks
Accessories
Frequently asked questions
Where is my order?
Contact our support team with your order number. We can check its progress and usually reply within one business day.
How will I know when my order has shipped?
You will receive an email with tracking details when your order ships.
Where is your shop located?
We are an online store with no public showroom or collection point. Orders are delivered to your address.
Will I receive a receipt?
Your order confirmation is sent by email after payment. Tracking details follow when the order ships.
How much is delivery?
Standard delivery within Canada is free on orders of CAD 100 or more after discounts, or CAD 25 below that amount. Express delivery costs CAD 25. Contact us for an express estimate or delivery outside Canada.
Which currency are your prices in?
All prices are in Canadian dollars (CAD).
How can I pay?
Choose card or PayPal at checkout. Available options are shown before you confirm payment.
Why buy your luggage direct?
Buying direct is the whole reason the price on this page is what it is. Here is what that means in practice:
- No shop front markup: there is no shop floor, no retail rent and no counter staff sitting on top of the item. That is the difference you see in the price, and it is the only trick involved.
- One place for the whole trip: the case, the bag you carry on, the backpack and the organisers that go inside them, so a trip can be kitted out from one order rather than three.
- Published specifications: every item lists the dimensions and materials the supplier publishes, in centimetres. Where a figure is not published we say so and invite the question rather than borrowing a number from something similar.
- Help choosing: contact us for details about a product before ordering.
Before you order
Luggage is worth checking twice against your airline, so two minutes now beats a gate charge later:
- Check the airline first, then pick the size. Cabin and underseat limits differ by carrier and by aircraft, and the dimensions on the listing are the ones to measure them against.
- Check the option you are picking. Size and colour are separate lines with separate prices, and the figure next to Add to Cart is always the one you pay.
- Ask us first if anything is unclear. Email theteam@luggageshop.online and a person will answer, seven days a week.
Delivery and returns, plainly
Delivery is free across Canada on orders over $100 and $25 below that, in 5 to 7 days after a 24 to 48 hour handling time. Express Shipping is $25 on any order. The price you see is the price you pay.
Our own change-of-mind window is 15 days from delivery on an unused item in its original packaging, with the return postage paid by you and no handling fee. Separately, and whatever we write here, the consumer guarantees under the applicable provincial and territorial consumer protection laws, which cannot be contracted out of where you are buying as a consumer apply to everything on this site: a faulty, damaged or misdescribed item is put right at our cost.